Customer Journey Automation

Automate Customer Journeys Across Channels

Drag-and-drop flows that convert and retain customers. Email, SMS, WhatsApp, Voice – all in one visual builder.

No credit card required • 14-day free trial

Start
End
3x faster
build time
than building manually
40%
higher conv
with AI optimization
100+
templates
ready to use
500K+
messages
sent via journeys
Journey Builder
• Drag & drop interface
• Multi-channel support
• Visual flow editor

Drag. Drop. Automate.

Canvas UI to create complex sequences with channel steps. Unlimited branching, multi-channel nodes, and visual debugging.

  • Unlimited branching and conditional logic
  • Multi-channel nodes (Email, SMS, WhatsApp, Voice)
  • Visual debugging with execution history
Condition Builder
IF total_spent > $500
THEN send VIP email
ELSE
THEN send standard email

Real-Time Triggers, Smart Conditions

"If user viewed X, sent Y, didn't click Z" logic engine. Shopify webhooks, GA4 events, and custom API triggers.

  • Shopify webhooks (order placed, cart abandoned, product viewed)
  • GA4 behavioral events (page views, checkout starts)
  • Custom API triggers for third-party integrations
AI Optimization
✨ Optimized for Sarah Chen
📧 Best channel: Email
⏰ Best time: 2:00 PM PST

AI Optimization at Each Step

AI adjusts send times and channels per user. Auto-shift from email to SMS if low engagement. Learning algorithms improve over time.

  • Send-time optimization per customer timezone
  • Auto-shift channels based on engagement history
  • Learning algorithms that improve conversion over time

How Brands Use Journeys

See how companies like yours drive results with Journeys

Welcome Series

New Subscriber Onboarding

Onboard new subscribers with 5-email sequence. 40% activation rate.

Cart Recovery

Multi-Channel Recovery

Multi-channel cart abandonment: email → SMS → WhatsApp. 30% recovery.

Connected Platforms

📧 Email
SendGrid, Mailgun, SES
💬 SMS
Twilio, Plivo
📱 WhatsApp
Meta Cloud API
🛍️ Shopify
Real-time webhooks
📊 GA4
Event tracking
Compliance & Security
GDPR
CCPA
CAN-SPAM
TCPA

Multi-channel compliance ensures all journey messages follow regulations. Consent tracking across all channels.

Frequently Asked Questions

Common questions

How is this different from Klaviyo or Mailchimp?+

We unify all your customer data (Shopify + GA4 + Meta) and support all channels (email, SMS, WhatsApp, voice) in one platform. Klaviyo is limited to email/SMS, and doesn't offer AI content generation or advanced attribution.

Do I need technical skills to build journeys?+

No. Our visual canvas is drag-and-drop. We provide pre-built templates for abandoned cart, winback, post-purchase, and more. AI handles content generation.

What integrations do you support?+

Shopify (native), GA4, Meta Ads, SendGrid, Twilio, and more. We auto-sync customer data, orders, and events.

How does pricing work?+

Usage-based: Pay per contact + messages sent. No hidden fees. Start with free trial (no credit card required).

Is my customer data secure?+

Yes. SOC 2 Type II certified, GDPR/CCPA compliant, encrypted at rest and in transit. We never sell your data.

Can I use my own SendGrid/Twilio accounts?+

We use platform-level credentials for best deliverability, but enterprise plans can bring their own infrastructure.

What's the migration process from Klaviyo/Mailchimp?+

We offer white-glove migration: import contacts, replicate flows, and train your team. Typically takes 1-2 weeks.

Ready to see it live?

Start your 14-day free trial or book a 20-minute demo with our team.

No credit card required • Connect Shopify in 60 seconds